CampusReact Support

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Most Frequently Asked Questions - CampusReact


What is CampusReact?
CellTrust CampusReact is an easy to use, straightforward and cost effective mobile emergency notification solution for academic institutions. Our SMS gateway provides a highly reliable connection via standard protocols enabling one or two-way emergency notification via text, html, email, or voice.
2) How does it work?
It is as simple as three steps:
1) Upload a list of all your students and faculty
3) Create a Message
2) Login to a web application and send the message to your list
3) What happens if CellTrust’s data center is offline during an emergency?
Gateway availability is affected by both planned (scheduled maintenance) and unplanned (failures) events. To maximize availability, the impact from each of these must be minimized and/or eliminated. CellTrust Gateway is maintained on a regular basis. During these planned outages Customers are switched to the secondary data center to eliminate any downtime. To mitigate unplanned outages, both redundancy and fault-tolerance is incorporated into CellTrust Gateway. High-availability is accomplished by providing redundancy for all, major and minor, systems, thereby eliminating single points of failure. Additionally, our data center offers predictable uptime by incorporating fault-tolerance against hard failures. (A hard failure is a failure in which the component must be replaced to return to an operational steady state.) CellTrust Gateway achieves high-availability by implementing a fully redundant, fault-tolerant, and concurrently maintainable IT and support infrastructure architecture in which all possible hard failures are predictable and deterministic.

How do I integrate with Campus React?
There is no code to write. Campus React is a web based application and is accessible from anywhere at any time, however if you are interested to integrate your own application to CampusReact back-end, APIs are available for integration to CampusReact.
5) How do I get started?
1) Set up a CampusReact account by contacting Sales at CellTrust by calling 1.480.415.5200 or email sales@celltrust.com.
2) Upload a small list if students and faculty (we recommend 20% of total students)
3) Create a test message
4) Send it out to your sample group.
5) Upload a complete list of students and faculty.
6) Periodically test with the sample group.